360 degree Basic Sales Training

Introduction to Sales Drop the Pitch

• Successful stories to be a sales man
• Focus on having real conversations rather than starting with a product pitch

Active Listening

• Understand customer needs by listening more than you talk—listen to what is not being said

Sales Call – Key to Revenue Steps of a Successful Sales Call

• Approach of basic sales, its usefulness and utility
• A to Z of a successful Sales Call

Deep Product Knowledge

• Confidence comes from knowing your product inside and out, which helps to provide value and answer questions accurately

Identify Customer Needs Effective Questioning

• Determine if the prospect actually needs your solution rather than trying to force a sale
• Ask open-ended questions to uncover problems your product can solve

Rapport Building Overcoming Objections Closing of a Sales Call

• Establish trust and respect to build long-term relationships
• View objections as requests for more information, not rejections

Key Account Management Master the Art of Body Language in Sales

• A strategic, long-term approach to nurturing, retaining, and growing a company's most important B2B clients

Continuous Follow Up Continuous Learning

• Persistence is crucial; many sales are made after multiple touchpoints
• Always be learning, as sales strategies and products evolve

Mock Detailing

• Mock detailing session — 2 hours (1 day)

Exam

• Total Exam — 3 hours

Corporate Office Visit

• Corporate office exposure and practical learning — 1 day (6 hours)